IT Help Desk
- Forgotten Password
- Login and Account Access Issues
- VPN Access
- Two-Factor Authentication (2FA)
- Browser Compatibility
- System Outages and Service Interruptions
- Hardware Requests
- Software Access
- Software Installation and Configuration
- Lost or Stolen Laptop
- Change Management - Software Patch Deployments
- Change Management - Server Upgrades and Replacements
- Change Management - Network Configuration Changes
- Slow Internet Speed
- Emergency Change Authorization Requests
- Stakeholder Communication Plan Submission